Order Tracking
Track your Stella Fitness order quickly and easily!
1. How to Track Your Order
Once your order ships, you will receive an email confirmation containing:
-
Your tracking number
-
A link to the carrier’s tracking page
Simply click the link or enter your tracking number on the carrier’s website to view your shipment status.
2. Shipping Timeframes
Our orders are shipped from El Monte, California, USA, with free shipping across the USA and Canada:
| Region | Estimated Delivery |
|---|---|
| USA | 2–5 business days |
| Canada | 5–10 business days |
Please note: Delivery times may vary due to carrier delays, weather, or customs processing.
3. Frequently Asked Questions About Tracking
Q: I haven’t received my tracking email.
A: Check your spam/junk folder first. If you still don’t see it, contact support@stellafitness.shop with your order number.
Q: My tracking status hasn’t updated.
A: Tracking updates can take 24–48 hours to appear after the order is shipped.
Q: My package is lost or damaged.
A: Contact us immediately at support@stellafitness.shop or +1 (323) 210-8895. We’ll assist you with replacement or refund at no cost.
4. Contact Support
Need help tracking your order? Our support team is available Monday–Friday, 9:00 AM – 6:00 PM PST.
📧 Email: support@stellafitness.shop
📞 Phone: +1 (323) 210-8895
We are committed to ensuring your order arrives safely and on time.